J09 – Jr. Web Analyst
This is a contract position. The ideal candidate is someone with 2 years of web analytics experience in a high traffic retail environment. This person would have experience analyzing marketing campaigns, merchandise traffic/transactions, and site usage. This position is responsible for providing analysis and recommendations in addition to creating dashboards and reports.
Required Experience/Skills
- Bachelor’s degree (MBA preferred).
- Two years of working with standard clickstream analysis tools: Omniture, WebTrends, HBX, CoreMetrics etc.
- Demonstrated ability to lead proactive deep-dive analysis projects while still able to handle ad hoc reporting requests.
- Experience in online high-volume ecommerce environment.
- Strong Excel skills.
- Prior business analysis experience in large size companies with multiple functions / business units preferred.
- Excellent communication skills and ability to interact with all levels of end users and technical resources.
- Contribute to improvements in processes (technical or business) used by analysts.
Daily Responsibilities
- Support the analytic needs of a high-volume ecommerce business unit by analyzing web traffic using clickstream tools (e.g., Omniture).
- Lead proactive deep-dive analysis projects while handling a continuous stream of ad hoc reporting requests.
- Create holistic dashboards by pulling data from different data sources and websites for presentations to senior management team.
- Web Analytics Analysts will typically focus on multiple business unit websites and support all facets of the decision making platform (clickstream analysis, outcomes analysis, search analysis, multivariate testing analysis). They will also work with the website technology team closely to identify gaps in the data capture strategy and collaboratively implement enhancements. They will also be expected to partner outside the business units and outside the company to ensure that best practices in metrics and decision making are being exposed to the BU management and core website decision makers.
Please send resumes to emily at emily@thesmartdept.com
J136 - Package/Graphic Designer
Our client is currently seeking a creative and talented Package Designer with outstanding creative work and a portfolio to show it. Ideal candidate should have 5+ years of professional background working in package design. Candidate must be able to follow a written brief and create on-strategy, on trend, creative design solutions. Experience with or have a passion for fragrance, body or skin care packaging is a huge plus. Software knowledge to include: Illustrator, Photoshop, InDesign; experience with 3D rendering a plus. Must be able to work independently as well as collaboratively under tight time frames while maintaining a high degree of attention to detail and professionalism. Candidate must have the ability to take a project from concept to completion.
Job Description:
- Works directly with Senior Designer and creative team to solve design challenges by developing compelling package solutions including fragrance and body care primary and secondary packaging, GWPs, Gift Sets, Point of Purchase displays, and collateral material
- Is highly proficient in Illustrator, Photoshop and InDesign and is knowledgeable with the printing process
- Works collaboratively with Design, Marketing and Product Development/ Sourcing teams to execute on product according to vendor capabilities, budget and client vision
- Generates graphics from initial concept presentation to producing final files that follow printer specification properly
- The Package Designer will have excellent communication skills, experience in meeting project deadlines and have experience managing suppliers, printers, deco services and quotes pertaining to graphics
- Executes on marketing and promotional material as needed
- Is passionate about packaging and product
If you possess the skill sets described above and are a career oriented person looking for a growth opportunity please send a resume and samples/ link to your work to Leah at leah@thesmartdept.com
J138 - UI Designer
Job Description:
Experience working with Development/UX Team
Good collaborative skills and team player
Focus on delivery of graphic designs with detailed layout requirement specifications (design process)
Delivery of production plus creative aspects with a focus on Production
Experience with a combination of platform designs for the same application (ie. IOS, Android, BlackBerry, Tablet, Web, Kiosk, etc).
Experience with retina display caveats and typography on various platforms
Experience with E-Commerce, Web, Tablet and Mobile technologies a plus
- 5+ year’s experience in UI Design
- Canidate who has worked on apps for multiple platforms (web, smart phone, tablets, etc) is preferred.
- Must be capable of production. This person will not only be designing, they’ll be collaborating with developers and other UI team members.
- Bachelor’s degree from art or design school schools a plus
Please send a resume and samples/ link to your work to crystal at crystal@thesmartdept.com
J139 - Manager, eCommerce Change Agent
Our client has an exciting new opportunity for a Change Agent / Manager to manage and execute the communication and organizational change activities related to the global implementation of a new Digital (ecommerce) Marketing technology platform. We are seeking an experienced Change Leader to join the Digital Marketing (eCommerce) in the Chicago suburbs to serve in a critical change leadership role.
Requirements:
- Bachelor’s degree or equivalent experience in Learning, Communications Organization Behavior, Organization Development or similar fields.
- 5+ years experience in providing organizational change management solutions in support of large-scale process/technology projects.
- Experience with change management methods and tools.
- Highly proficient in written and oral
- Strong Project Management skills.
- Must be available for minimal travel.
- Highly motivated, energetic and dynamic presence.
- Problem solving and root cause identification skills.
- Strong analytic and decision making skills
- Superior facilitation skills.
- Able to effectively defuse and resolve conflicts.
Please send your resumes to Alison at alison@thesmartdept.com
J144 – Senior Interactive Developer
Your primary responsibility is to help lead all website, web and mobile application development for our clients. You will have a detailed understanding of how interactive products function on the web and through interactive devices. As part of the team you will have the opportunity to work on projects for a wide range of clients. Projects can range from campaign sites and microsite interfaces, to rich media and display advertising. You will be expected to work closely with the Executive Creative Director and other team members to deliver compelling interactions.
You should be an experienced developer (5+) with an eye for great design.
This individual will wear many hats—assessing project needs, understanding technical requirements, planning, implementing, testing.
Ideal candidate will have a design background, interests in art and design, and have experience working with projects/agencies/clients that respect the creative product.
The position is part of a larger creative team of designers and writers.
Direct Report:
Executive Creative Director.
Requirements:
- Self-starter with strong organization, communication, and motivational skills.
- 5+ years experience in web development
- Direct client interaction
- Ability to express technical concepts effectively (verbally and in writing) to diverse groups of people
- A Bachelor’s Degree or equivalent is required
Technical Requirements:
REQUIRED
- Flash / Actionscript
- Html 4-5 / CSS 3 / Javascript
- FTP / Domains / Hosting and general ‘how the web works’ knowledge
- Implementing video / Streaming Video
- CS5 / InDesign / Photoshop / Illustrator
NICE TO HAVE
- WordPress customization/modification
- Video editing (Adobe Premier or Final Cut) / Motion graphics (Adobe After Effects)
- PHP / MYSQL
- Ajax
EXTRA NICE BUT NOT ESSENTIAL
- Apache / Linux / Web server knowledge
- Search engine optimization
- E-commerce experience
Please send resumes to leah at leah@thesmartdept.com
J145 – Sr. Art Director
Our client is looking for a strong designer that understands branding. Healthcare experience is a plus.
Position would work with Print, Direct Mail, Broadcast radio/TV, Cinema
and Banner Ads.
Please send your resumes to leah at leah@thesmartdept.com
J132 - Web Content Administrator
Our client is looking for a Web Content Administrator for a long-term contract position in the Loop (Chicago). This position is an on-going contract position that does not have the possibility of converting to a permanent role.
Qualified candidates will have 5+ years experience working in content management systems, in a Webmaster or Web Content Administrator role, for large ecommerce or Fortune 500 sites. The Web Content Administrator will be provided content by the creative team and will make updates through a proprietary CMS.
REQUIRED
- Extensive knowledge of HTML, DHTML/XHTML, CSS, JavaScript
- Experience developing and maintaining Flash applications.
- Experience with the Adobe Creative Suite (Photoshop, Dreamweaver, Illustrator, etc…).
- Experience using a Content Management System.
- Strong understanding of web design concepts – usability, page layout, and navigational structures
- Experience creating, modifying, and optimizing web page graphics and layouts.
- Ability to communicate effectively, verbally and in writing, with technical, business, and management staff.
- Strong time management and organizational skills.
- Ability to manage multiple deliverables in a highly energized and fast-paced environment within a framework of constantly shifting deadlines and deliverables.
- Flexibility to adapt to change and willing to learn and develop new skill sets as applicable.
Must be eligible to work in the U.S. Must be available immediately to work on-site 40 hours/week. Qualified candidates must have 5+ solid years of professional experience in a related role. At this time we are only considering local candidates. If you meet the above requirements, please send resume to Crystal at crystal@thesmartdept.com
J146 - PMO Director
Manage the successful delivery of client projects in conjunction with project managers.
Clearly and effectively articulate the company’s value proposition and Solution offerings.
Identify and pursue new business opportunities within existing accounts.
Effectively structure and write client reports, presentations and other forms of communication.
Interact at a high level within client organizations as a trusted advisor.
Ensure account profitability by managing client expectations and service delivery.
Demonstrate excellence in account management; specifically in risk management, contingency planning and strategy control.
Establish clear expectations with project leadership and provide constructive relevant feedback.
Ensure consistent approach and solution quality across accounts by participating in feedback loops with leadership and peers
Requirements
- 4-7 years consulting or agency experience
- Understanding of project and account management best practices (Budgeting, Contracts, Client Reporting)
- Understanding of agency disciplines (Design, IA, Strategy, Development)
- Proven ability to develop add-on and new business in order to meet revenue expectations
- Proficiency in most office applications
- Understanding of eCommerce processes and technologies is a plus
Please send your resumes to Crystal at crystal@thesmartdept.com
J149 - Junior Developer
The Developer is a key member of the Creative Team with overall responsibility for carrying out the technological functions in the production of client’s and the Agency’s websites or video products, including programming and editing. The Developer takes direction from the Sr. Developer and executes defined projects using innovative solutions that are useful, usable and compelling. This person champions and establishes experience design methodologies within overall delivery methodology and works closely with other creative team members, including Art Directors, and Content Strategists. Additionally, he or she plays an integral role in improving the profitability of the agency, e.g., accurately accounting for work hours, identifying opportunities to improve processes, identifying new opportunities to improve scope and quality of all client work and especially through providing creative solutions that ensure client satisfaction. This role proactively supports new business efforts and growing the agency through account diversity and organic expansion.
Client Deliverables
- Be a trusted advisor
- Develop and share your deep understandings of how new innovative technology solutions can solve our client’s potential business needs
- Be a thought leader on innovative technology driven marketing solutions to serve our client’s ever changing needs
- Be a strategic partner with client facing team members
- Uphold quality standards of all creative deliverables
- Possess an intuitive understanding of what makes a truly great interactive user experience and strive to achieve that every time
- Possess solid knowledge of the software development life cycle to ensure the delivery of dependable cost estimates
- Proactively stay current with development best practices, programming languages, technical standards, and associated applications, and incorporate as appropriate into development practices
- Strive to ensure that all performed work achieves the highest level of quality, and that all Quality Control and Quality Assurance processes have been adhered to
- Web Development
- Proven ability to diagram the operation of a user application
- Experienced in developing user interfaces
- Knowledgeable of various web security models
- Knowledgeable of OS and Browser compatibility issues
- Uphold adherence to regulatory requirements
- Participate in client regulatory review as required
- Maintain accuracy and quality standards
New Business Initiatives
- As directed, participate in the development of new business projects
- Act as an ambassador with an eye and ear toward new business opportunities
- Represent the company at key conferences, training events, associations and relevant industry networking events
Experience and Skills
- Expert level knowledge of valid XHTML, HTML and CSS
- Proficient at diagnosing and fixing OS and cross-browser compatibility issues
- An understanding of the Document Object Model
- Proficient in the creation of templates and websites from Photoshop comps and wireframes.
- Interest in HTML5, CSS3 and video technologies a plus
- Experience with font replacement a plus
- Strong proficiency with JavaScript
- Knowledge of OOP principles
- Experience with the jQuery framework
- Experience with AJAX, XML and JSON
- Understanding of the feature based detection model
- Experience with email template development
- Knowledge of email client compatility issues
- Proficiency with PHP, C#, or Java
- Knowledge of OOP development and patterns
- Awareness of error checking and security models
- Working knowledge of Database integration and administration a plus
- Experience working and templating in Content Management environments (Wordpress, Drupal, Joomla, TeamSite, SiteCore)
- Knowledge of Linux or Windows server administration a plus
- Knowledge of Facebook application development and API a plus
- Experience with Adobe Flash and ActionScript 3.0 a plus
- Knowledge of Regular Expressions
- Sofware proficiencies include: Adobe Create Suite and Microsoft Office
- Customer focused website development preferred
- Bachelor’s degree preferred
Please send your resumes to leah at leah@thesmartdept.com
J148 - Account Supervisor
The Account Supervisor is an integral part of the Account Services department on the interactive team with the primary responsibility of retaining and growing existing accounts and servicing new accounts as needed. Most notably, this includes responsibility for ensuring project profitability while proactively seeking account growth: forecasting, managing, tracking and reporting on project profitability. Additionally, this role proactively supports growing the Agency through account diversity and organic expansion.
Client Management
- Be a trusted advisor
- Develop deep understandings of client’s market, trends, influencers, competitors, key players, budget, and operating metrics
- Retain and build relationships with clients on all levels within client organization, exposing and capitalizing on appropriate new opportunities
- Strategically cultivate opportunities, drive incremental sales, and leverage key client interactions
- Identify area for new capabilities based on client demand
- Work seamlessly with client’s other agency partners, ensuring that the client always receives the best overall product for their brand
- Seek opportunities to upsell
- Proactively communicate with client
- Set and manage appropriate client expectations, always protecting the entire team and their ability to get the work done
- Ensure that client issues are dealt with in an effective, efficient, timely manner
- Understand client brand’s political landscape, including change agents’ incentive structures and key decision makers
- Keep track of client’s business details
- Overall review and confirmation for change orders, estimates, proposals and invoices to be sent to clients, and ensures receipt of signed documents
- Primary contact for client regarding invoicing inquiries and questions
- Keep all records up to date in salesforce.com
- Oversee successful implementation of all projects from start to finish ensuring client objectives and ROI are met
- Forecast, plan and meet/exceed sales and gross margin targets for all assigned accounts
Collaborate with Internal Teams
- Work with Business Development team to effectively onboard and immerse new clients
- Develop creative work plans (creative briefs)
- Collaborate and effectively communicate with planning, creative and project management, ensuring that deliverables are consistently on strategy
- Support Agency’s ongoing effort to be recognized as the leading experts in relationship marketing for rare disease therapies
- Work with Account Planning to develop and implement strategic plan to optimize our revenue and project growth within assigned clients
- Know and understand client’s business, as well as the client, and use that knowledge to direct activities with internal team
- Coordinate with project management on scope, timeline and price
New Business Initiatives
- As directed, participate in the development of new business and product/service development
- Act as an ambassador with an eye and ear toward new business opportunities
- Represent the company at key conferences
Experience & Skills
- Bachelor’s degree
- 5+ years interactive marketing agency and pharmaceutical experience
- Experienced with running/overseeing online marketing campaigns
- Proven track record with day-to-day client growth and management
- Ability to effectively manage client relationships and internal/external agency resources
- Experience working with director and VP levels of client organizations
- Strong project management and quantitative skills
- Experienced and accomplished presenter
- Rare disease therapy experience preferred
Please send your resumes to leah at leah@thesmartdept.com
J147 - Interactive Art Director
The Art Director is a key member of the Interactive Creative Team. This position provides creative direction and helps with all aspects of the creative execution. The Art Director partners with content and account team members in strategic thinking to define projects and to develop and execute innovative solutions that are useful, usable and compelling. This person passionately champions and establishes experience design methodologies within overall delivery methodology and works closely with other creative team members, including Developers and Content Strategists. This role is responsible for delivering on-strategy creative every time. Additionally, he or she plays an integral role in improving the profitability of the agency, e.g., accurately accounting for work hours, identifying opportunities to improve processes, identifying new opportunities to improve scope and quality of all client work and especially through providing creative solutions that ensure client satisfaction. This role proactively supports new business efforts and growing the agency through account diversity and organic expansion.
Client Deliverables
- Be a trusted advisor
- Develop deep understandings of client’s business, market, trends, influencers and the innovative communication strategies and tactics to reach those markets
- Be a thought leader on innovative creative marketing solutions to provide our clients with best-in-class options
- Be strategic partner with client and an expert on the most effective and innovative visual tactics to deliver information
- Demonstrate a strong aesthetic sense of truly great interactive / user experience
- With Content Strategists, establish creative strategy and develop conceptual designs
- Work with Development team to create innovative and usable digital solutions
- Uphold quality standards of all creative deliverables
- Create graphic elements, icons and images
- Integrate all site-related content (imagery, text, video and sound)
- Persuasively present design and creative concepts to team members and clients
Collaborate with Internal Teams
- Work with Project Management / Account Management on budgets and scheduling Effectively communicate and coordinate with internal teams, 3rd Party Vendors and clients
- Forecast and communicate design and emerging technology trends in the industry
- Proactively identify ways for the company to be more efficient and effective internally and develop new methods to provide excellent solutions to our clients
- Work seamlessly with Content Stategists to create compelling creative solutions
New Business Initiatives
- Work with the new business team to develop client pitch strategies and presentations
- Act as a brand ambassador
- Comfortably present creative solutions at business pitches
- Represent the company at key conferences
Experience and Skills
- Bachelor’s degree in related field
- 3+ years experience as a professional web designer
- Excel in latest versions of both the Adobe Creative Suite
- Command of the latest web production techniques, especially CSS, XHTML and JavaScript
- Strong presentation and problem-solving skills
- Solid understanding and use of business applications such as Word, Excel and PowerPoint
- Leadership, mentoring and coaching
- Ability to work on multiple projects and under tight deadlines
Please send your resumes to leah at leah@thesmartdept.com
